Do you know exactly what goes on during a car’s diagnostic test? Most people assume the state-of-the-art diagnostic equipment that we use holds the key to solving all your problems. In fact, that equipment is only ever secondary.
So, what is the diagnostic process we follow here at Uckfield Motor Services?
Well, here are the three main steps in this process that’s designed to keep your car is in its best condition for as long as possible.
The first stage of a car’s diagnostic test is an in-depth interview
A successful diagnostic test begins before a mechanic has even looked under the bonnet. You know your car best, so you can tell us exactly what feels wrong about how it’s driving.
More detail is always better than not enough. Our diagnostics process is based off the information you tell us during your interview. Usually, we identify the likely location of your problem based off our prior experience with these faults. This detail can help speed up the process, find your fault faster and get you back on the roads faster as a result.
We then check the basics
Before we start disassembling your car or going to great lengths to find your problem, we always check the basics. For example, it could be that your battery isn’t connected properly or is low on charge. If this turns out to be the case, we can save you a lot of time and stress on a more thorough diagnosis!
Our next step involves a logical step-by-step diagnosis
Unfortunately, not every solution is as simple as recharging your battery. Most of the time, your car requires a much more thorough diagnostic test.
This is where the equipment comes in.
If you’ve talked about symptoms which are caused by a range of issues, a diagnostic scan can pinpoint which problem your car is experiencing. This data is then interpreted by our mechanics and a logical diagnostic process followed. After that, we’ll discuss our comprehensive repair plan with you and, once you’re happy for us to begin the work, complete the subsequent repair.
After a final test drive and check to ensure the problem is completely fixed, we’ll return your car to you! Hopefully, you notice the difference immediately and your problem is no more. If not, we’ll go down a different route during our next diagnosis and won’t stop working until the problem is completely fixed.
If you’re struggling with a vehicle fault and want an expert garage in Uckfield to diagnose and repair your issue, book a diagnostic test for your car through Uckfield Motor Services’ online booking tool today! It’s quick and simple to do and you’ll never pay a penny until the end of your appointment.